PLEASE READ THESE TERMS CONTAINED IN THIS PRIVACY POLICY CAREFULLY. BY CLICKING ON “I ACCEPT” OR “I AGREE” OR BY DOWNLOADING, INSTALLING, OR OTHERWISE USING THE SERVICES (AS DEFINED BELOW), YOU ACCEPT AND AGREE TO THE TERMS CONTAINED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT CLICK “I ACCEPT” OR “I AGREE” OR DOWNLOAD, INSTALL, OR USE THE SERVICES (AS DEFINED BELOW). 

CAREAXES (“CAREAXES”, “we”, “us”, “our” or “Company”) is the owner, proprietor, and operator of the website https://www.careaxes.com/ (“Website”). CAREAXES provides an online cloud-based platform to connect patients with care providers, including hospitals, nursing homes, clinics, doctors, pharmacies, diagnostic labs, imaging centers, blood banks, organ banks, ambulance services, telehealth care services from various service providers, and other services in relation thereto as detailed on our Website. 

This Privacy Policy explains how we work with, collect, use, share, and protect information in relation to our Website, Mobile App, and any other service provided on or in connection with our Company (hereinafter collectively referred to as “Services”). Our Privacy Policy is applicable to all visitors, users, and any other person (natural or legal) who uses the Services, directly or indirectly, and is meant to be read in accordance with the Terms & Conditions. Unless the context requires otherwise, all capitalized terms used herein but not defined shall have the same meaning ascribed to them in the Terms. 

By using our Services, you understand and acknowledge that you will be providing us with personal health data, personally identifiable information, and other information through our Website and Mobile App (“User Content”) and consent to us utilizing the User Content in order to enhance the Services offered to you. 

We are committed to ensuring that the User Content shared by you is protected and kept confidential using some of the best data protection and encryption standards. 

Information Collection And Usage 

We believe that your right to privacy is of utmost importance. We do not collect your personally identifiable information without obtaining your prior consent. We strive to keep confidential any and all personally identifiable information that identifies an individual whether or not it relates to an individual’s past, present, or future. We collect information solely for the purposes of providing the Services, marketing and promoting our Services to you, and in order to enhance and improve the Services offered to you. In order to improve the Services offered to you and to provide you with a better user experience, we may collect personal information and non-personal information (collectively “Information”) including but not limited to the following: 

• Profile information voluntarily submitted by you for the purposes of registering with us in order to utilize the Services (e.g., first and last name of user, contact number of user, profile picture of user); 

• Data and information in relation to your health and healthcare facilities availed by you, as voluntarily submitted by you while utilizing the Services; 

• Personal health-related information and data as voluntarily submitted by you while utilizing the Services; 

• Web logs recording data pertaining to you once you have utilized the Services, including but not limited to Internet Protocol (“IP”) address information, operating system information, the date and time of your utilization, number of clicks, and how you interact with links on the Services, domain names, landing pages, pages viewed, web history, and information pertaining to the device by way of which you have utilized the Services, and other such information; 

• We may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use the Services in order for us to enhance your overall experience; 

• We may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by us or third parties; 

• Once you have utilized the Services, we may access, collect, monitor, store on your device, and/or remotely store one or more small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device and shall include data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by Instagram (“device identifiers”); 

• Device identifiers may deliver to us or to our third-party partners, information pertaining to how you browse and use the Services and may help us or others provide reports or personalized content and ads; and 

• Any other User Content voluntarily submitted by you. 

In addition to some specific uses of Information as described in this Privacy Policy or the Terms & Conditions, we may use the Information in order to: 

• Remember your information so as to save you the time of having to re-enter it during your next visit to the Website or the Mobile App; 

• Test, improve, and monitor the effectiveness of the Services enjoyed by you; 

• Provide personalized and custom-picked information and content to you, including advertisements and marketing campaigns; 

• Develop, test, and enhance new features to be included in the Services, in order to better serve you; 

• Diagnose or fix issues or problems with the Website, the Mobile App, or the Services offered to you. 

By using the Website or the Mobile App or any of the Services offered to you, you have provided your express consent to us collecting the Information and using the Information for the purposes of enhancing the Services. Kindly note that we provide you the opportunity to ‘opt-out’ of receiving direct marketing or market research information by emailing us at care@careaxes.com 

Cookies And Internet Tags 

A cookie is a small piece of information that is sent to your computer or your mobile phone. Cookies do not cause any damage or harm to your device. You can accordingly set the browser on your computer or your mobile phone to notify you upon receiving a cookie. This will enable you to decide if you want to accept such a cookie or not. If you do not accept cookies, you may not be able to use all functionality of the Website or the Mobile App or the Services offered by us. We may use and install ‘cookies’ in order to collect and process information about your use of the Services, such as the site pages you visit, web history, and search history. Such information is used by us to help improve the contents of the Website, Mobile App, and the Services and to compile accurate statistics about the usage of our Website, the Mobile App, and the Services for internal purposes and for the purpose of enhancing the Services offered to you. We may obtain the services of outside parties to assist us in collecting and processing information collected through cookies. 

We may also use internet tags (also known as action tags, web beacons, single-pixel GIFs, clear GIFs, invisible GIFs, and 1-by-1 GIFs) and cookies through the Services and may deploy these tags/cookies through a third-party advertising partner or a web analytical service partner which may be located and may store the respective information (including your IP address) in a foreign country. These tags/cookies may be placed both on online advertisements that bring users to the Services and on different pages of the Website or the Mobile App. Such third-party partner or service partner may be able to collect data about visitors to the Website and the Mobile App and other sites because such internet tags/cookies may compose reports regarding the Website’s activity for us and may provide further services that are related to the use of the Site and the internet. They may provide such information to other parties if there is a legal requirement that they do so, or if they hire other parties to process information on their behalf. 

Mobile Devices 

When you download or use the Mobile App or any other applications created or developed by us (e.g., to deliver the Services), we may receive information about your location and other information about your mobile device, including the unique identifier for your device. We may use this information in order to enhance the Services offered to you and also to provide you with location-based services, such as search results and other personalized content. Most mobile devices allow you to turn off location services and you will be able to deactivate this feature, however, you will be unable to use all the functionality of the Services. 

Non-Personal Data 

We may use non-personal information to analyze data into useful information. This process of data mining is done in the aggregate, is non-personal, and allows the Company to find correlations and patterns in the data. 

We do not provide any personal information to third-party sites that display our interest-based ads. However, third parties (including the ad networks, ad-serving companies, and other service providers they may use) may assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards. Also, some third parties may provide us with information about you (such as the sites where you have been shown ads or demographic information) from offline and online sources that we may use to provide you with more relevant and useful advertising. 

Sharing Of Information 

We will not rent or sell your information to third parties, outside of our company or companies that are legally part of the same group of companies that we are a part of, or become part of such a group (“Affiliates”), without your consent, except as noted in this Privacy Policy. We may also share the Information with third-party organizations that assist us in providing the Services to you (including for analyzing data, for providing advertisement assistance, marketing assistance, for processing credit card payments, and for providing customer service) (“Service Providers”). Our Service Providers will be given access to Information, under reasonable confidentiality terms